Return & Refund Policy

At Varnika Lifestyle, we carefully inspect our products before dispatch and aim to ensure that every order reaches you in good condition.

Please review the following return, exchange, and refund terms before placing your order.

Return & Exchange Eligibility

Return or exchange requests are accepted only in the following cases:

- Wrong product received
- Damaged product received
- Defective product received
- Size issue, where an exchange is applicable

All eligible return or exchange requests must be raised within 48 hours of delivery.

Requests received after 48 hours may not be accepted, except where required under applicable law.

Wrong, Damaged or Defective Product

If you receive a wrong, damaged, or defective product, please contact us with:

- Your order number
- Clear photographs of the product
- Clear photographs of the outer packaging
- Photographs clearly showing the issue

An unboxing video is strongly recommended, particularly for damaged, missing, or incorrect-product claims.

Once the issue is verified, we will offer an appropriate return, replacement, exchange, or refund depending on the circumstances and product availability.

Size Exchange

Size exchanges are subject to availability of the requested size.

The product must be:

- Unused and unworn
- Unwashed and unaltered
- Free from stains, marks, perfume, makeup, or other signs of use
- Returned with all original tags, packaging, and accessories, wherever applicable

If the requested size is unavailable, our support team will inform you of the available options.

Reverse shipping and re-shipping charges may apply for customer-requested size exchanges and will be communicated before processing.

Change of Mind / Product Not Liked

Returns or exchanges are not accepted for change of mind or personal preference, including where:

- The customer does not like the product after delivery
- The customer changes their mind
- The customer prefers a different design, style, fabric, or colour
- The customer expected a different appearance despite the product matching the website description

This does not apply where the product received is materially different from the product ordered or advertised.

Colour Variation

We make every effort to display product colours as accurately as possible.

Slight variations may occur due to:

- Studio or natural lighting
- Photography conditions
- Mobile, laptop, or monitor display settings
- Fabric texture, shine, or finish
- Manufacturing or dye-lot variations

Minor colour variations caused by these factors will not normally be considered a defect.

If the product received is materially different from the colour or product ordered, it may be reviewed as an eligible issue.

Items Not Eligible for Return or Exchange

The following are not eligible for return or exchange:

- Requests raised more than 48 hours after delivery
- Change-of-mind or product-not-liked requests
- Used, worn, washed, or altered products
- Products with stains, marks, perfume, makeup, or other signs of use
- Products without original tags
- Products damaged due to customer handling after delivery
- Products returned without original packaging or accessories, where applicable
- Lingerie and other hygiene-sensitive products

Return Shipping

For a verified wrong, damaged, or defective product caused by an error from our side, eligible return shipping will be arranged or borne by Varnika Lifestyle.

For size exchanges or other approved customer-requested exchanges, reverse shipping and re-shipping charges may apply.

Any applicable charges will be communicated before processing.

Quality Check

All returned products are inspected after they reach us.

If a returned product does not meet the eligibility conditions stated in this policy, the return or exchange may be rejected.

Where applicable, the product may be sent back to the customer and additional shipping charges may apply.

Refunds

Refunds are processed only after the returned product has been received and successfully passed our quality check.

Approved refunds will normally be initiated within 5–7 working days after successful verification.

The time taken for the refunded amount to reflect in your account may vary depending on your bank or payment provider.

Prepaid Orders

Approved refunds for prepaid orders will normally be processed to the original payment method used for the purchase.

Cash on Delivery (COD) Orders

Approved refunds for COD orders may be processed through UPI or bank transfer after the customer provides the required refund details.

For security purposes, the information may be verified before the refund is processed.

Contact Us

For any return, exchange, or refund request, please contact Varnika Lifestyle through the customer support details provided on our website.

Please keep your order number available so we can assist you quickly.

Nothing in this policy is intended to limit any rights available to customers under applicable consumer protection laws.