Return & Refund Policy

At Varnika Lifestyle, customer satisfaction is our priority. Please read our Return & Refund Policy carefully before placing an order.

Returns

We accept returns and replacements under the following circumstances:

Wrong Item Received

If you receive an incorrect product, we will arrange the return pickup at no additional cost and offer either:

  • A full refund, or
  • A replacement product, subject to availability.

Damaged or Defective Item Received

If the product arrives damaged or defective, we will arrange the return pickup and provide:

  • A replacement product, subject to stock availability, or
  • A full refund after verification.

Reporting Window

  • Wrong, damaged, or defective items must be reported within 24 hours of delivery.
  • Any other eligible return requests must be reported within 5 days of delivery.

Proof Required

For wrong, damaged, or defective items, customers must:

  • Notify us within 24 hours of delivery.
  • Share clear photographs of the product and packaging, or an unboxing video for verification.

Claims submitted without valid proof may not be eligible for replacement or refund.

Refunds

Approved refunds are processed within 5–7 working days after confirmation and verification.

Refunds may also be issued in the following situations:

  • The product becomes unavailable after payment has been made.
  • A duplicate payment is made accidentally.
  • The order cannot be fulfilled from our end.

Refunds will be credited to the original payment method used during purchase.

Items Not Eligible for Return

Returns or exchanges are not accepted for:

  • Products returned without original tags or packaging.
  • Products that have been used, washed, altered, or damaged after delivery.
  • Products with signs of wear, perfume, deodorant, makeup stains, or other customer-caused damage.
  • Orders returned due to incorrect address or repeated delivery failures.

Return Eligibility Conditions

To qualify for a return or replacement, the following conditions must be met:

  • The product must be unused and in its original condition.
  • All original tags, labels, invoices, and accessories must be intact.
  • The product must be returned in its original packaging.
  • The return request must be raised within the applicable reporting window.

Contact Us

For return or refund requests, please contact us through:

Our team will guide you through the verification and return process.